Deadline – Thursday 2nd June, apply here
Arts Council have an exciting opportunity for a motivated and user‑focused Product Manager to join them and work on Illuminate, Arts Council England’s audience data and insights programme. This role sits within the Insights Department, working collaboratively with Product Managers across the organisation.
You will play a key role in ensuring Illuminate and its supporting materials continue to evolve in line with user needs – actively listening, gathering and synthesising feedback, and turning insight into clear, prioritised improvements. Alongside this, you’ll support and empower users, and close the feedback loop by communicating enhancements clearly – building trust, confidence and sustained engagement with the platform.
You will oversee the day‑to‑day operation of Illuminate, ensuring it delivers real value for both external and internal users throughout the project. This includes responsibility for service design and development support, content design, training and support, communications, and accessibility. Working closely with the supplier, you will help ensure development is well designed, feasible and delivered at pace. You will work closely with the Senior Manager to strengthen stakeholder engagement and drive the effective use of audience data and insights.